4 Seating Group

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Flexible Shipping Available

Free shipping

Copyrights @ 2024 Hillga all rights reserved.

We provide Free Economy Shipping on all orders.

Location

The warehouse is located in Los Angeles, West Coast, USA.

Delivery Area

We only deliver to the contiguous United States. Due to high shipping costs for large boxes, we do not currently support delivery to Canada, Australia, Europe, and other regions.

Delivery Time

Orders will be shipped from the warehouse on the second business day after the order is placed. Delivery typically takes 3-7 business days. The warehouse does not operate on weekends or U.S. public holidays. If you ordered multiple products, you may receive multiple shipments.

Shipping Method

Due to the size of our items, we only support FedEx standard shipping. Expedited services such as overnight delivery are not available.

If you have any questions regarding shipping or other inquiries, please contact our customer service email: service@hillga.com.

Specific Shipment

Winter Shipping Notice: Choose Your Preferred Delivery Date After Ordering Without Any Cost.

How it Works

If you would like to delay your shipment, please leave a note on the cart page with your preferred shipping time, or contact our Customer Service at service@hillga.com after placing your order. We will arrange shipment according to the date or timeframe provided in your order notes or customer service communication.

Your furniture will be securely stored until the scheduled shipping time. Once the order is released for shipment based on the requested timing, it will be dispatched accordingly and follow standard delivery timelines.

Please ensure the shipping date provided is accurate, as changes may be subject to availability and processing status.

30 Day Return

Our products go through a rigorous process from research to testing to launch, and we are proud of the quality and craftsmanship of our furniture.

If you don't like your furniture, please get in touch with us within 30 days of receiving your order and we will be happy to accept any of our products as long as they are in new condition. We do not accept returns on furniture that is not in new condition, so please be aware of this before you start living with HILLGA furniture.

If damage occurs after delivery, please contact service@hillga.com immediately with photos and a description of the problem and we’ll work to resolve it as quickly as possible. We have an industry-leading customer service team to ensure that our customers can buy with peace of mind. We allow up to 30 days from the date of delivery to report any damage to your furniture. If we are unable to repair your goods, we will arrange a refund or exchange.

Kind Reminder Before Returning

-We are only able to accept seating and soft goods returns on undamaged, unmodified products.
-We are only able to process refunds to the original source of payment.
-Item(s) must NOT be returned to the address on the package you received. That is not our return address and will affect the processing of your return.
- All full or partial returns are subject to a 20% return fee for all items being returned. Hillga Support Team will work with you to coordinate all of the pickup and shipping details.

Order Cancellation

- If the order is canceled within 24 hours of purchase and has not been shipped, your order will be fully refunded.
- If the order has already been shipped, we will not accept order cancellation requests.